osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Can't set up POP3 accounts - no such settings
I have tried to follow the instructions, which state:
"Enable POP3 mail fetch in Admin Panel => Settings => Mail Methods"
as the place to set this up.
I log in, go to Admin Panel. From there, there is no Settings button, just all the settings on screen. URL is:http://...(skipped)...com/support/scp/admin.php
which displays "System Preferences and Settings (v1.6 RC4)"
The "Email Settings" bit contains some settings, but nowhere to enter a username or password. The settings it contains are:
Mail Methods: Enable POP3 email fetch
(have turned this on)
Save Email Headers: Save raw headers
Strip Quoted Reply: Removing quoted reply (depends on the tag below)
Reply Separator Tag:
Default Email: Select One [email]support@...(skipped)...com[/email] *
No Reply Email Address: *
Alert(s) FROM Email Address: *
System Admin Email Address: *
These are the ONLY e-mail settings displayed anywhere. What's going on here? I downloaded the latest version from the website today and can't find any such settings to enable download of my POP3 mail (I'm on a shared host, so can't use the other methods).
Thanks for your help in advance!