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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

1.7 Mailfetch script doesn't fetch emails from all mailboxes

I've been running osticket 1.7 without issues for over a year. Yesterday I added 8 more email queues that are being fetched with pop3. For some reason one of the mailboxes is not being emptied when the cronjob is executed. If I run the PHP mailfetch script manually a couple of times it works.

It looks like it's the last email queue in the list if I sort by created date that is affected. Does anyone know what could be causing this?

Best regards,


  • Sorry I have no idea.
    I would state that 1.7 is really old at this point and you may want to consider upgrading to 1.9.x.
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