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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Can I add the ticket Subject to the ticket page

I've found it a problem in our team that once they open the ticket they can no longer see the Subject that the client typed in. Is there anyway that i can add this to appear along with the information below  - as you can see in the example image its the only information that doesn't appear on the tickets page.

Any advice would be great.


  • I'm sorry but I'm not sure what you mean.  Perhaps you could include a screen shot of the behavior tht you are experiencing?   Also Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • The Ticket Subject is shown just above the Ticket Thread...
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