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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Cascading drop-down menu

Hi Team,

Has anyone come up with cascading drop-down menu for ticket entry form. Like State selection would give County under it and then County selection gives Cities under it. 
This is very important for my implementation, my client wont accept it would it. Let me know if someone has a patch. 



  • edited November 2014
    I guess referring is not correct. Sounds more like searching for this thread to me. Anyway good job as usual @ntozier :)
  • I was looking for cascading drop-down at other fields in ticker entry form. 

  • No idea what your trying to ask.

    Please see the thread I linked you already

    Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • Let me be more clear. 
    Can we have cascading drop down on other fields too as we have for help topics.  
  • I just came across this post, I would also like to create cascading drop downs in custom forms. Ex. In a custom form, the user would choose a county, the next drop down would only display the cities that correspond to the previously selected county. The thread referenced above refers to cascading help topics does not appear to apply to custom forms/lists. Note: I have the latest release, V1.10 installed.
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