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In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Can be a language assigned to a new ticket?

It would be useful if we could assign a language (locale) while ticket is created, is a basic requirement for fully internationalized sites offer support in a customer language.
osTicket could use the correct email templates because you can set a language for templates right now.
Also via api, locale could be another parameter to http request.

Comments

  • Since this discussion is in the suggestion and feedback section, but seems to be partly like a question if these features can be added in future versions, let me mention, that the internationalization feature has currently completed phase 2 of 4 and most of what you mentioned will come with the completion of phase 3 or 4. So just be patient and wait for the multi language support to be fully implemented ;)
  • Thanks for your comment.
    Ok, I'll wait.

    BTW There is a roadmap specific for this features? 
    How can I know what features and phases has been developed, and what features are planned in each phase?
  • Q: BTW There is a roadmap specific for this features?
    A: Not really. 

    Q:
    How can I know what features and phases has been developed, and what features are planned in each phase?
    A: watch Github commits, read forum posts where we drop hints, etc.
  • Thank you!
  • Very welcome.
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