What exactly did you do when you moved to the new server?Just curious since I would recommend to do it this way:- Do a dump of the database at the old server- Pack (tar, zip, whatever) the osTicket installation directory at the old server- Re-Create the database and the user permissions at the new server- Import the dump into the new server mysql database- Unpack the osTicket installation directoryNow, I think, everything SHOULD be the same and work like before. Beside that, I would make sure to install the same versions of PHP, mysql, etc. at the new server to make sure that really nothing changed (beside the server itself)The database structure of the latest version is btw. not compatible with 1.9.2 since with 1.9.4. there have been some changes in the database. Alternatively you can try to upgrade your instance at the old server to 1.9.4 before you move it to the new server - but make a backup first! ;)One last question: Do you see any errors in the logs?