I made a fresh installation of Osticket and a new database, but i would love to import the old tickets to this new system, is there a howto or quick way to do it? if i do it in phpmyadmin i would think that would create alot of duplex?
Unfortunately there is no import/export feature to get old tickets into a new database.Stupid question maybe, but why did you install a new osTicket instead of updating/upgrading your existing osTicket installation?
Its not a stupid question but we had made so much custom styling and even added language pack into it. So the upgrade solution wouldn't work at all. So we fresh install was needed by this point. Maybe we could have rerolled everything back but that was even more work.
Perhaps an idea for a new plugin ? Wordpress has something similar.
Sound definitely like an idea to do it as a plugin. I guess when the plugin system is finished and documentation is available, a lot of requests like these will be possible since you could just write a plugin (or let someone else do it) to achieve what you want.