osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
A while ago I seem to remember that when a new ticket was submitted the email sent out contained a link. It still contains a link but previously this link would allow the submitter to go straight into the ticket and view the updates, and their previous tickets.
For the life of me I cannot figure out how to reinstate this. The links simply ask customers to logon, which I dont really want.
Any ideas please?
Keep up the good work guys!
|osTicket Version||v1.9.4 (c18eac4)|
|Web Server Software||Apache/2.2.24 (Unix) mod_hive/4.0 mod_ssl/2.2.24 OpenSSL/1.0.0-fips mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/188.8.131.5235 mod_fcgid/2.3.6|