osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
i am on version 1.6 ST i believe.
i had a former employee install this onto one of our servers, and no one has maintained it.
and the performance has slowed. i had some of our infra team familiar with mySQL look and it seems there were database issues as well as issuesw with the office 365 mail accounts linked to it.
but it is still randomly slow. do you suggest an upgrade?
i like the product and am just looking for some support on how to increase speed.
Please advise. Thank you