thanks for the suggestions guys and sorry for not having the information i had one of my infra guys help with the questions:
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">PHP
Error log entries or displayed errors. (you of course may remove any
identifying information)
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">There
are no displayed PHP errors. The symptom is slow traffic. There
are no errors in the PHP error logs
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">Mail
Sending: phpMail functions or SMTP
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">SMTP
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">Mail
Fetching/Receiving: IMAP or POP and Server version
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">POP
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">PHP
version
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">5.2
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">Operating
System
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">Ubuntu
8.04.04 Hardy (woh, we’re on an old Ubuntu here)
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">Client
or Staff side of the UI
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">Staff
side? Both?
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">the
location - the url or what your clicking on that is causing the problem.
font-family:"inherit",serif;mso-fareast-font-family:"Times New Roman"">All
locations
again, any help is appreciated. thanks in advance.