As I told I added custom fields in Ticket Form , State and City drop down list.Now is this possible to display city state wise when client choose state than system only display city of that states .? we have three state A, B , C and Five cities 1,2,3,4,5 state cityA 1A 2B 3B 4C 5Than if user select state "A" than he can only see two cities "1" and "2".If this can possible than please guide me how to configure..Thank You