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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

create a ticket with multiple email

I need to create a ticket with multiple direccionesde mail alerts to reach them all. If anyone can help I would appreciate.

Comments

  • First:

    Your question is vague. Will the recipients be the same every time, or will it vary with each ticket? Are the recipients customers, or staff members?

    Jack
  • Hello Jack
    Recipients are different and vary according to the ticket created. The amount also varies but usually are between three to five emails. In terms of origin may be members ticketing system or non-members.
    What I need is you llegen alerts tickets created the mails that I place.
  • Upgrade.
    and Use the Collaborators feature that was introduced in 1.8+.
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