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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Link in email sent to requester not working

Hi,

when I click on this link in  emails sent from osticket :
 http://helpdesk/osticket/view.php?t=936&e=daniel.baker.citlao@gmail.com&a=9695c9ba4e767395ba59274a9616d0ea.


I get a 404. When I replace the helpdesk word for the IP address of the server it works.


Looks like a DNS issue ?


Shouldnt osticket auto resolve this ? Is there any documentation on resolving IP address to names. Im using Ubuntu to host Ostciket.


Thanks,

Dan

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