perhaps this is not the specific thread to bring this up but I know there was a pull req. with regards to a plugin infrastructure to be added to OSTicket. Would the eventual goal be to use plugin's which could be version independent or at least assist with that?
I ask because (as you know) I have a few MODS which I will be porting and I for one would rather port once in a matter of months rather than twice.
MODS include:
- ticket linking
- 4-tier ticket categorization
- AD SSO for Clients (KERBOS + LDAP)- combines Apache mods and PHP code
Future MODS:
- I plan on using an open source asset tracking & software deployment package and I will be linking OSTicket to it in order to "Allow" clients and staff to report tickets on Hardware (This mod might make my head hurt but it is important for me and my organization)
If you or anyone else wants details on what I'm using for this PM me.
PS. I am very very new to the structure of github. A newb if you will. Any information which might help me use it properly would be helpful.