This feature now is presented as modification for current 1.6 version, but it will be very useful as built-in feature in 1.7:)
Ldap (:
+1 for LDAP support
If this feature is not added into 1.7 core, then I am sure that there are enough of us who want it that there will be a mod for it once 1.7 ST is released.
ldap lookup
ldap lookup for users who creates a case on the open ticket page would be nice
I would +1 for LDAP Staff Authentication, as well as End User authentication.
There is one : https://github.com/osTicket/osTicket-1.7/pull/288(https://github.com/osTicket/osTicket-1.7/pull/288)
It provides at the same time LDAP support & internationalization. (I've started the translation in french).
But let's wait and see...