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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

error message when submit ticket by mail


I'll mainly be using OSTicket to capture mails and turn them into tickets.
I'm using the pipe system for this.
For the sake of this problem I'll be using [email][/email] as the client e-mail and [email][/email] as the support e-mail
When I send a test mail to the address of the support service, I get back 2 e-mails:
1 mail with a confirmation that the ticket has been created
1 other mail telling me my mail could not be delivered.
Here is the full message I get back:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/company/public_html/ServiceDesk/api/pipe.php
generated by

The following text was generated during the delivery attempt:

------ pipe to |/home/company/public_html/ServiceDesk/api/pipe.php
generated by ------

<br />
<b>Warning</b>: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cookie - headers already sent in <b>/home/company/public_html/ServiceDesk/include/class.ostsession.php</b> on line <b>39</b><br />
<br />
<b>Warning</b>: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/company/public_html/ServiceDesk/include/class.ostsession.php:39) in <b>/home/company/public_html/ServiceDesk/include/class.ostsession.php</b> on line <b>39</b><br />

------ This is a copy of the message, including all the headers. ------

Return-path: <>
Received: from ([]:43453)
by HOST.SERVER with esmtps (TLSv1:RC4-SHA:128)
(Exim 4.80)
(envelope-from <>)
id 1TW1Tr-0001JK-FI
for; Wed, 07 Nov 2012 00:59:27 -0800
Received: by with SMTP id c10so1164663qae.6
for <>; Wed, 07 Nov 2012 00:59:27 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;; s=20120113;
MIME-Version: 1.0
Received: by with SMTP id ga3mr6791418qeb.11.1352278767140; Wed,
07 Nov 2012 00:59:27 -0800 (PST)
Received: by with HTTP; Wed, 7 Nov 2012 00:59:27 -0800 (PST)
Date: Wed, 7 Nov 2012 09:59:27 +0100

Subject: test15
From: customer <>
Content-Type: multipart/alternative; boundary=047d7b5dbd8a8d7f0704cde3efe6

Content-Type: text/plain; charset=ISO-8859-1

this is test15

Content-Type: text/html; charset=ISO-8859-1

this is test15



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