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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

error message when submit ticket by mail

Hi,

I'll mainly be using OSTicket to capture mails and turn them into tickets.
I'm using the pipe system for this.
For the sake of this problem I'll be using [email]SENDER@gmail.com[/email] as the client e-mail and [email]SUPPORT@company.com[/email] as the support e-mail
When I send a test mail to the address of the support service, I get back 2 e-mails:
1 mail with a confirmation that the ticket has been created
1 other mail telling me my mail could not be delivered.
Here is the full message I get back:

This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

pipe to |/home/company/public_html/ServiceDesk/api/pipe.php
generated by SUPPORT@company.com

The following text was generated during the delivery attempt:

------ pipe to |/home/company/public_html/ServiceDesk/api/pipe.php
generated by SUPPORT@company.com ------

<br />
<b>Warning</b>: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cookie - headers already sent in <b>/home/company/public_html/ServiceDesk/include/class.ostsession.php</b> on line <b>39</b><br />
<br />
<b>Warning</b>: session_start() [<a href='function.session-start'>function.session-start</a>]: Cannot send session cache limiter - headers already sent (output started at /home/company/public_html/ServiceDesk/include/class.ostsession.php:39) in <b>/home/company/public_html/ServiceDesk/include/class.ostsession.php</b> on line <b>39</b><br />

------ This is a copy of the message, including all the headers. ------

Return-path: <SENDER@gmail.com>
Received: from mail-qa0-f54.google.com ([209.85.216.54]:43453)
by HOST.SERVER with esmtps (TLSv1:RC4-SHA:128)
(Exim 4.80)
(envelope-from <SENDER@gmail.com>)
id 1TW1Tr-0001JK-FI
for SUPPORT@company.com; Wed, 07 Nov 2012 00:59:27 -0800
Received: by mail-qa0-f54.google.com with SMTP id c10so1164663qae.6
for <SUPPORT@company.com>; Wed, 07 Nov 2012 00:59:27 -0800 (PST)
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
d=gmail.com; s=20120113;
h=mime-version:date:message-id:subject:from:to:content-type;
bh=BKYBefJ+U63bjscLXNhkPuOto1ahaI8BUlxzhJK8syg=;
b=WophDGhmITwkatrCmlE9Jj7AL9c3GmhD5xJiNL82SRc9J/RKpBM0QZTeemMsa+GYfL
OuVWc48OAL8JK+JziwZ6+hG4uWH+3OSV+oSaKKPyJc3uRogfU3VEFn6N5ZMwJjPKe2aX
rKu+dEPGtAWharzd44hWcRXOMB/zVCaoZXv60MQ7hGFVGiHwL2Na8NGELbu9hqjuvIrK
Ck590I7fFFumPluAQndxP6LHXN9pkAm+Fx+mUjGU/REMza+/PJ8OKyrGvlZz1BJ4HQZ/
l4ZA3xOM+xFTKe9uv1B7uMzTtNQXuOw5rdKiTXiETO4dppkcCRYwdKwOGmsP0UJoXV1i
eXHA==
MIME-Version: 1.0
Received: by 10.49.104.3 with SMTP id ga3mr6791418qeb.11.1352278767140; Wed,
07 Nov 2012 00:59:27 -0800 (PST)
Received: by 10.49.39.195 with HTTP; Wed, 7 Nov 2012 00:59:27 -0800 (PST)
Date: Wed, 7 Nov 2012 09:59:27 +0100

Subject: test15
From: customer <SENDER@gmail.com>
To: SUPPORT@company.com
Content-Type: multipart/alternative; boundary=047d7b5dbd8a8d7f0704cde3efe6

--047d7b5dbd8a8d7f0704cde3efe6
Content-Type: text/plain; charset=ISO-8859-1

this is test15

--047d7b5dbd8a8d7f0704cde3efe6
Content-Type: text/html; charset=ISO-8859-1

this is test15

--047d7b5dbd8a8d7f0704cde3efe6--

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