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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

DB Error #1366


i use ostticket v1.6 and i receve this eimail how i fix 

[INSERT INTO ost_ticket SET created=NOW() ,ticketID=537233,dept_id=2,priority_id=3,email='',name='E-internetQ Smart Solutions',subject='Re: Προσφορά eshop από DiGiART',topic='',phone='',phone_ext='',ip_address='',source='Email']

Incorrect string value: 'xCExA0xCFx81xCExBF...' for column 'subject' at row 1

plz help to fix


  • I'm sorry but osTicket 1.6ST reached end of life some time ago and is no longer supported.

    I can tell you that the subject is being rejected by MySQL.  Probably a character set issue.
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