Hi All,
i have a problem with osticket 1.7 and the german language.
If someone send a e-mail to the ticket system with a "ä, ü, ö" in the subject the subject change to "?????". In the content of the ticket everything works fine and i can see the "ä,ü,ö". If i Log-In as a Staff Member and change the Topic it works also.
If a User send an e-mail with a attachement and the filename includes a "ä, ü,ö" the attachement is missing.
Does anyone have a solution for this ?
Thanks.