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kholbylawson;30611 said:I have implemented this feature, but in a slightly different manner. I added a tab, "Add CC," to the tabber or the viewticket page, where an email address can be added to the ticket. It required several modifications to the system, but if you're comfortable with editing the code, I could help you add this to your system.
ntozier;42833 said:On the contrary, 1.6ST had a mod for doing this written by Scottro.And 1.7ST has a mod (which is an updated version of Scottro's mod but without the BCC option).
bmccreight;43121 said: Any suggestion on how to get working with SMTP? Thank you!