osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Show "assigned staff" AND "department" in Open Tickets View
As #coolemail suggested, can this feature be added to future versions?
Select option to: show both "assigned agent" & "department" in Open Tickets View.
This will be a convenient for enforcers to check the status of each "departments" & "agents" at a glance.