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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Custom ticket statusses

Hi Guys,

I have question, how can i add a custom ticket status ?
Thanks !


  • I found it and did add some extra statusses, but is there a way to add the status ON-HOLD.

  • Admin panel -> Manage -> Lists -> Ticket Statuses

    You can add any statuses that you want.
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