Hello all, found this system about a week ago and started setting up and testing it to see if it has my needs, up to now i've seen verry much good work with it.
I have had a few small issues thought (dont we all. hehe)
1: The real problem.
I cant get the pop3 grabbing mail to work.
I have setup the mail server (2003 Exchange server) with pop3 open towards the linux box i'm running osT on. I have tested using telnet and other tools that the server can access the server aswell as the mailbox itself so not a problem there.
In the setup i used FQDN to point towards the mail server i got the pop3 + the mailbox on. Setup to delete mails from the box as well.
cron has been setup every 2 min since this is an internal network and i dont see the prob in it catching it every 1 or 2 minutes on a Gb network. hehe.
Logging on cron is active so i know its running, but still nothing is beeing captured/deleted from the mailbox :(
following info about the server:
PHP Version 5.2.0-8+etch11
mysql Ver 14.12 Distrib 5.0.32, for pc-linux-gnu (i486) using readline 5.2
Apache 2.2.8
Any ideas would be welcome :)
2'th problem, or not a problem, just a little question if its hard to do.
When creating the ticket as staff, i would like to register who register it.
Anyone got any quick tips how to add that? been wondering about creating a table holding staffID (i.e "Createdby" in the ticket table) and leave default as 0, so if a user creates it, it will just stay 0 if not it will give the staff's ID.
Havent checked to much of the variables and set myself deep in the system yet, so might well be a quick way to do this :)
Best Regards
Xandor