Hi there,
New OST user and new to the forum. So far I love the product.. but I'm having one major issue.
We are using this for an internal help desk system, and most of our "clients" use Outlook 2007/2010. Outlook is wrapping the URL in the Auto-repsonse email and it doesn't seem to interpret it as a link. In some cases it is underlining it in blue, but it's not a clickable URL. When they forward the message to me, I can click the URL, but that's because I'm on a Mac.. and apparently Mac Mail > Outlook.
Anyway.. the sure fix would be HTML email, but from what I have seen, that isn'a allowed in the templates? Is this true?
Has anyone else had this problem? does anyone else have Outlook to test this?
OST: v1.7 RC3+
Mail: SMTP through a remote server (and IMAP, but it's a sending problem, the incoming mail works perfectly)
PHP: 5.4.4-9
OS: Debian (LAMP)
Cheers,
whiteatom