1. What
the is your best recommendation, If we host OSTickets on either LINUX or
WINDOWS based platform? Any feature difference?
mso-list level2 lfo1">a.
Integration issues with windows & other
systems E.g. ERP
mso-list level2 lfo1">b.
Authentication issues with MS Active Directory
& Ostickets on Linux
2. How
to generate standard reports? (Report module)
3. Our
organization is one of largest company (more than 9000 employees) in Sri Lanka
& market leader in Supermarket chains with more than 250 supermarkets &
as well as in retail with different sites & locations (including
offices, factories & subsidiaries) and connecting with different subnets so
our requirement is we required very basic ticket handing system to log
issues, review, routing, escalate…etc., them Please let me know your
suitability with my requirement.
mso-list level2 lfo1">a.
Which organizations (large scale) are
using OSTickets in worldwide?
mso-list level2 lfo1">b.
Feature List.
mso-list level2 lfo1">c.
Customer ratings.