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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Suggestion for Intranet use...

Hi...
Just installed osTicket fo the first time, and it looks pretty awesome...

I'm gonna use it as part of our companies intranet solution for keeping track of issues logged to the iT department (me).
We're only a small company (50 users), so having to complete the user details form each time they log a fault will soon become tiresome for them.

A great feature (maybe it's already there but I haven't located it yet!!) would be to have the ability to register all the users when I initially set up osTicket, so all they had to do was log in with a username/password when they logged a fault...

Whaddya reckon??

Thanks

Dave

Comments

  • You could set them up as staff...
  • If you're using AD there are two MODS for AD auth. I do not believe they offer pass through authentication though. allowing for a seamless sign-on would be ideal if your're using AD. I'd suggest using Kerbos auth because it doesn't pass-through plain-text credentials.
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