I just installed the latest version yesterday which I had to do a couple of times because I couldn't get the email out smtp to work. I finally with the help of a few post was able to get my emails to send out!!! I'm have a new problem I create a test ticket on one of my earlier installs yesterday that keeps coming back on it is own with a new ticket number each time. I will get an admin alert email and when I login there it is again I delete it or I close it but it keeps coming back every hour or so each time with a new ticket number. Has anyone heard of this happening? I think I have a ghost.