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Error when trying to set up email
I am using osTicket version 1.7.0. I have set it up as a functioning system with a particular domain for email and have had no major problems with it.
I have a new domain with a new email system and am trying to add an email address for the new domain. Each time I add the address it gives me the following error and subsequent message:
Invalid login. Check POP settings
TLS/SSL failure for 22.214.171.124: Unexpected SSPI or certificate error 80090326 - report this
I am trying to set up the email as a POP account. I cannot find any reference to SSPI or the certificate error.
Does anyone have any ideas on what this particular issue is? If it has something to do with the settings of my email service, what settings should I check or what information should I give my service provider to track down the problem.
I am also trying to remove an email address which is no longer needed. Each time I try to delete it, I get an error message that says it is associated with a department and I must remove the association. I have changed the designated email address for that department, but the email setup won't allow me to remove the department from its settings. It defaults to another department and gives me the same error. Is there a way to remove the department association and delete the email address?
Thank you for your help!