There is the option to select the current email address for the ticket and possibly collaborators or there is the option to not send a reply. Could the option chosen be displayed in the thread header?Alternatively, is there a way to identify which thread items have been emailed and which ones were not? I have looked at the data in the database, and it seems that there is an emailid regardless of whether an email was sent or not!My osTicket System is hosted on a shared server,
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