Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Ticket dashboard/overview


I want to add to statusses on the ticket overview dashboard.
I want to add the last update date and time in a ticket and the agent who placed the update.
Also i want to add the status of the ticket on the ticket overview dashboard.
How can i configure this ?
Thanks in advance


  • There is no way to do that via the ui.  You would have to locate and modify the code that generates the dashboard.  I imagine that the code is located in the following file:


    It's not something that I've ever tried to do and I don't think I've ever even looked at that file more than in passing, so its not something that I can instruct you how to do.
Sign In or Register to comment.