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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

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Hello,
I installed the latest version of osTicket (1.9.5.1). When I send an email to helpdesk@mydomain.com, enter the email inbox of Outlook but not the ticket appears to last a long time (5, 8, or more minutes). I have configured to extract emails from Gmail IMAP server every minute.
How I can do to make the emails appear instantly on the panel open tickets or at least update it every minute as configured?
A greeting,
Arthur

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