osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[resolved] Keyword search in ticket subject or content still not working
Keyword search in ticket subject or content not working.
I tried to search in tickets, by some words from subject or content, but this doesn't work.
I started with 220.127.116.11 version, next migrated to 1.9.6 - both versions have the same problem.
Below movie how I searched:
And information about my osTicket Installation:
I see that others also reported the same bug:
http://osticket.com/forum/discussion/80236/keyword-search-is-not-working - in this topic someone wrote temporary fix (to change line if (class_exists('IntlBreakIterator')==false) and next to truncate the ost__search table), but this fix doesn't work for me. Note also, that truncating the table ost__search, do not forced this table to re-populate.
Someone also wrote that 1.9.6 resolved this bug, but I can't confirm this.
I'm now using 1.9.6 and as you can see on movie above this is still problem.
Maybe it's problem with my polski (Polish) Language Pack?