As known, the advanced search did not wor on this point until now. So I found on 1.9.5.1. a workaround with a direkt link:http(s)://myURL/scp/tickets.php?uid=0 or http(s)://myURL/osticket/scp/tickets.php?status=unassignedBoth variants do not work on 1.9.6. Now I have a little problem. Is there any other idea for solving this. I can sort the ticket-list by staff but I need a list of unassigned tickets sort by date.Niels