Google Translate says:
Hi I am new in osTicket and forum
Well my question is this :
I'm using the version of osTicket in Spanish , I would like to modify the ticket creation form ie want to add a new field to save me a number of employee .
I have managed to add the field to the form by modifying the code of open.inc.php file but I think I have to change other php files plus new field in the database so that information is stored there because when I check the status of ticket not the new field or the information appears , I also like that this new field required fill , pernita not be empty.
I hope I explained well .
thanks for your valuable help
I'm not aware of a spanish version of osTicket. In fact there is only one official version of osTicket and its from osticket.com/downloads. There is an Espanol language pack that you can download for it. The current version is 1.9.6. If you got your version from some place else you should probably either reinstall or upgrade to current. Adding fields to the forms is trivial in the newer versions and can be done at Admin panel -> Manage -> Forms -> Ticket Details.