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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Adding reply/response to ticket programmatically

Hi,

What's the good way to initialize the osTicket app from another script? I trying to add replies to tickets programmatically (not API) and get this error:

PHP Fatal error:  Call to a member function getConfig() on a non-object in .../include/class.auth.php on line 798

I use $ticket->postReply($my_vars); with this vars:

               $my_vars = array(
   'signature'=>'dept',    'response'=>'<p>text message...</p>' )

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