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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Does 1.7 RC3........

Does OST 1.7 RC3 have the ability to be SEAMLESS to the customer.....

In other words, they can just simply reply to an email using their own email (gmail, yahoo, etc) program with NO NEED for a ticket # and NO NEED to login to a ticket system.

The customer would see ALL the replies in their own email program (gmail, yahoo, etc)



  • osTicket supports and threads email replies - but ticket # is required on the subject.
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