Hi,Is it possible to have random ticket ID's instead of 00001,2,3,4,5 etc ?If so, how ?Thanks!
Yes its possible and you don't need to do anything since random ticket numbers are the default in osTicket.
When you are really talking about ticket ID's (internally used ID) and not ticket numbers (external ticket "ID" / number) I have no idea if it's possible to change them without modifying the source code.
Go to Admin panel -> Settings -> TicketsChange Default Ticket Number Sequence: to - Random -