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No attachment menu or setting found
After installing the plugin for attachment and creating a folder named attachments in the project folder and binding the folder with the plugin i still cannot found the Attachment menu or settings for the attachment which is supposed to be in Admin panel -> Settings -> TICKETS -> Attachments. Please help me around about where i can find the settings for the attachments.
Comments
Admin panel -> Manage -> Plugins -> tick plugin, click enable.
You would then go to Admin panel -> Settings -> Tickets, and scroll down to attachments and select which back end to use.
Ticket Settings and Options
Global Ticket Settings
System-wide default ticket settings and options.Except this process by installing plugin is there any other process of extending the attachment size more than 1mb. If then please let me know the process.
A: The filesystem plugin has nothing to do with file size limitations of attachments. That's controlled via PHP (specifically in your servers php.ini).
http://www.tmib.net/frequently-asked-questions-faq-about-osticket-17st#10