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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Multilanguage for knowledge base?

Hi everyone,

I have two languages installed, but I cannot figure out how to set which language does faq category or item belongs to - is there such a possibility?
Right now all the categories and articles I create in knowledge base are all shown doens't matter which language is chosen. So, when I change language on /kb/index.php - nothing changes except menu. Ideally, I need possibility to add translated content for each language...


  • I believe that 1.10 will do what your asking once it is released.

    Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.
  • Hi ntozier,

    Thank you for your answer.
    I haven't included php version, logs etc because my request was not connected to any kind of error I've seen. As for osTicket version - I've included it in tags - it's the last one v1.9.8.

    So, in this version, when you change language in knowledge base - there is no possibility to show content according to the current language, right?

    And this will be one of features in 1.10, right?
  • What you are describing is not a feature of 1.9.8.  It is a feature in 1.10.
  • Thank you for your answer, ntozier!
    Will be looking forward to see 1.10 then! ) 
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