I am running v 1.9.7 on hostgator shared server - the OS is Linux CentOS .Apache version 2.29Has anyone ever setup the api to create a ticket on a shared hosted platform?I am receiving an Unable to create ticket + 500 error.I have tried different settings and negated any issues with invalid API key , Ip address mismatch , incorrect client info.I have the same exact setup on a local server and it runs with no problems. Any suggestions?