Hi, this is all I'm trying to do...Customer logs in to their shopping cart on our Prestashop site, and an info box shows up on the side of the website (that wouldn't normally show up for general customers purchasing items). That info box only shows up for customers who have sent work to us. In that info box, it would say "you are ## in line, up from ## since last week"So you are saying that this piece that you made for osTicket might be what I'm looking for?I don't mind that it may not work on the latest version, just as long as there are no security issues...What do you charge for custom code if you offer it?Thank you,Jason