Hello all,I am looking for a mod to be able to add a secondary email (or CC) to the actual ticket upon creating the ticket (as staff or client).So far, all I have been able to find are mods that allow you to manually enter extra emails within a response.I am looking to avoid manual entry on every response, and just have it pull from the database for example.I have a strong understanding of PHP and MySQL, so I have no problems editing the code (I actual have custom ITIL functionality that I built into our version).Has anyone come across something like this? Or know where I would make the changes?Let me know if you need more infoThanks,