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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Attachments on the filesystem

Hi,sorry for my poor English,  i want to store uploaded files into folder, so i am using attachments on file system plugin..but that creates sub folders like h,s,w,q,etc, that folders contain attached files with something encrypted format, i want to access this files from another one web server, means i want to get the path of these files, please give me any suggestion.


  • You would have to write a custom plugin for osTicket... or a script that gets that information from the database.

    moving thread to mods and customizations.
  • edited May 2015
    i tried with some scripts but failures.. i dont want disturb current script of os ticketing and db, while creating tickets just attached files want to move to particular folder, and i want to access that files from that folder..anything idea.?
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