Hey guys, just did a FRESH install of 1.7RC3. Everything seems to be working except for email sending. I have a few email accounts configured and retrieving email works fine. I'm using POP3 of a scheduled cron job. The ticket is assigned to the proper department. HOWEVER, if I REPLY to the customer from within that ticket it is NOT using the email address for the department, it is using the system default email address which is not correct. ALL accounts are using an SMTP server to send. If I go into the Email->Diagnostic are and test sending FROM the defined departments the from address being sent IS correct, its just not doing it from within the ticket area itself when replying. I've triple checked my config and can't find anything wrong with my setup. Am I missing something stupid here?? TIA guys. I'm really hoping to get this online asap!
Kevin
Using OST 1.7RC3
Centos 6.3
PHP 5.3.18
UPDATE: I found the issue. I had to go actually go into Staff->Departments and change the information there as well. Now it's working. I KNEW I was being a pinhead! :)