osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
[Feature Request]Activity Tracker
Found no suggestion for this.
It would be of great help to have a section where you could view some kind of "history" of everything that is happening in osTicket.
Something like this:
* 28/5 9:29 - User Jon Snow created ticket #16787
* 28/5 9:22 - Agent Aria Stark added a new response to ticket #18744
* 28/5 9:17 - Agent Daenerys Targaryen changed status of ticket #18744 to Standby
And you could click the user or the ticket number and be redirected to it.