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osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Multiple emails for users (clients)

How to set for one user multiple emails(main email and it's aliases)? 
Can I add them separated by a semicolon?

osTicket v1.9.8.1


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Comments

  • This is currently not possible in osTicket. So I see 2 options currently: You can either modify the source code (and database) to achieve this or suggest it as feature in the suggestion and feedback section.
  • I really shouldn't say this.... but

    You do not have to modify the source.  You can edit the email table and add a email with the same user ID.  It's not exactly documented because the devs haven't updated the UI to accept many (email) to one (user) yet.
  • So, this feature is in some way in progress to implement in osticket? Devs plans to add this in some next release?
  • yes its planned as forth coming.
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