osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Viewing the ticket system outside of our network
I am desktop support for a large call center and implemented this ticket system in our environment. It works great and we love it but I am having trouble viewing this outside of our network. I know enough to get myself into trouble but not enough to get out of it so I didnt want to mess around too much before asking here because the support here has helped me in the past.