Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

Can not receive ticket request

Hi Support,

When a use create a ticket via email, I can see the ticket from dashboard, but I can not receive ticket create mail.

If I need change some configuration on admin panel, how can I do it?

Thanks,

Comments

  • Resolved.

    It's about setup of "Alerts & Notices".
  • One more thing:

    When I ticket create via email, user can not receive email, but IT can receive, how can I setup it?

    Thanks!
Sign In or Register to comment.