Hi Support,
When a use create a ticket via email, I can see the ticket from dashboard, but I can not receive ticket create mail.
If I need change some configuration on admin panel, how can I do it?
Thanks,
Resolved.
It's about setup of "Alerts & Notices".
One more thing:
When I ticket create via email, user can not receive email, but IT can receive, how can I setup it?
Thanks!