I just upgraded our OSTicket installation from v 1.7 to v1.9.9-1-gbe2f138. I had no major problems, just needed to add teh ldap plugin back in and set it up. I got a few 'Valid CSRF token required' pages but I think I may have solved that with a reboot of the web server.One strange problem is that my user name (the label, not the login name) was changed from 'Jay D. Carter' to 'ZJ Laczik'. Only the label was changed, the email address remained correct.There is nobody within our organization with this name, is this a name that is associated with the OSTicket dev team?It was easy to fix, I just found the record in the ost_user table and updated the 'name' field, so not a huge deal, but very strange!JDC