osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now
Hello fellow forumers,
I would like to like to limit which ticket statuses an agent is allowed to select based on which department they are in. All of these statuses are still considered "open" so as far as I can see there is not a setting to control this. Am I overlooking something or is this only something php programmable?