Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

In this Discussion

osTicket v1.10 (stable) and Maintenance Release v1.9.15 are now available! Go get it now

user ticket search

Hey people

when a user's search nutz ticket, you can set it up that he is also looking ticket numbers? that seems currently not to go, but ticket only on the subject or content



  • I can confirm that the user side, search ticket number is not working, you can search for subject and content. The agent side is working perfectly.
    Server Information
    osTicket Versionv1.9.9-1-gbe2f138 (be2f138)
    Web Server SoftwareApache/2.2.22 (Debian)
    MySQL Version5.5.43
    PHP Version5.4.39-0+deb7u2
  • edited July 2015
    I'd suggest to open an issue over at github for this.
    I guess it's either not implemented at all (e.g. for security reasons) or it's a bug and shall actually work to search for ticket numbers in the end user portal.
Sign In or Register to comment.