Hi,i try to be more clear.i would love to see that every department uses the department mail for sending out notifications.it seems that the department uses the default adress not the department adress.My AdminAdmin panel -> Settings -> Emails -> Default System Email: https://www.evernote.com/l/AA9JHGmR6HJE5IT6MUFQZcno_dMObZUB_9M My department:https://www.evernote.com/l/AA91SPG2zzlK5ZHtbloceXHvLBuGJpVUsWUSo it seems all is set right in department settings.But still uses the default adress.Best wishesNiels